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THE DO’S AND DONT’S

Terms & Conditions

  • Guests agree to observe utmost consideration and respect to other guests and The Haystack’s property rights
  • No smoking and pets allowed in our suites
  • The Haystack reserves the right to terminate accommodation at any time and refund pro-rata balance
  • Check-in time is after 14h00 and check-out time is by 10h00
  • Checking-in and checking-out outside the above hours are at the discretion of The Haystack management
  • All breakages, damages and missing/lost property in the suites attributable to guests will be charged
  • No weapons allowed on the property
  • No drugs or prohibited substances/items allowed on our premises or in any of the suites
  • The Haystack is not responsible for the loss of any guest’s items in the suites. Safes in the rooms are to be used for safekeeping of valuables
  • The Haystack takes no responsible for internet sites visited by guests
  • The Haystack strives to ensure that all advertised facilities and amenities are available but holds itself harmless for instances of temporary unavailability
  • All facilities provided are for normal use and The Haystack reserves the discretion to limit use to prevent abuse and misuse
  • The Haystack accepts no obligations whatsoever to guests beyond agreed check-out
  • Guests are only allowed into the suites if accommodation is paid for and under no circumstances will bookings be extended if payment is not made
  • Guests accept all costs whatsoever arising from not vacating suites at check-out
  • A deposit is required to confirm all bookings. Terms and conditions apply